A Reader can view and report, but cannot create or manage:

• View all documents and information (EDM, QMS, Records, Process Diagrams)Consulter tous les documents et informations (GED, SMQ, Enregistrements, Dessin de process)
• Confirm that a document has been read (read receipt)
• Report a nonconformity or an opportunity
• Initiate a workflow or a request in Records
• Perform an action assigned to them in an action plan

A User has access to all platform features (depending on their assigned roles) and can, in particular:

• Create a document and participate in document approval workflows
• Create and manage action plans
• Conduct and manage audits
• Analyze nonconformities and manage quality processes

Simple rule: if the person only needs to view information, confirm it, or report an event → Reader. If they need to create, manage, or oversee content or processes → User.

Si elle doit créer, gérer ou piloter du contenu ou des processus → Utilisateur.